AI EMPLOYEE · FOR GOVERNMENT

Simple questions delay real answers.
The answer links to the exact clause.

Which documents, how to file, office hours and deadlines — people get the answer on the spot, with the clause cited. Telegram, VK, MAX, email and voice in one inbox. Installed inside your perimeter: conversations never leave, and in an isolated segment the product makes no outbound calls at all.

It doesn’t replace the agency and doesn’t decide cases. An AI employee’s answer is guidance from your own regulations, not an official response. By law, the case is registered in your document management system and decided by a person within the statutory deadline.

on requestAgent for a month

Pricing is available on request. Answers around the clock in connected channels.

Applicant · VKonline
Which documents do I need?
Checking the regulation…
Checklist, cl. 2.6 — sent as a file
UPLOADEDregulations · 41guides · 18
And the status of my case?
That’s for a caseworker — passed on
GUIDANCE FROM THE REGULATIONDocument checklistNot an official response
  • Telegram
  • Telephony
  • Mobile app
  • Avito
  • Google Calendar
  • Inter-agency exchange
  • 1С:ERP Управление предприятием
  • Авито Работа
  • Битрикс24 CRM
  • Деловые Линии
  • Домклик
  • Кварта-С
  • МедФлекс
  • Мультитур
  • ПЭК
  • СДЭК
  • Циан API
  • Яндекс Диск
  • Яндекс Еда
  • AlfaCRM
  • Asana
  • Casebook
  • DIKIDI
  • Fitbase
  • GitHub
  • Google Contacts / People
  • hh.ru
  • iiko
  • Jira Cloud
  • Microsoft Teams
  • Moodle
  • OneDrive
  • Outlook Mail
  • Quick Resto
  • RetailCRM
  • SAP S/4HANA
  • Slack
  • Telegram — публикация в канал
  • TourVisor
  • VK — стена сообщества
  • Wildberries — Статистика
  • WMS на 1С:Предприятии
  • VK
  • MAX
  • Pocket Agent
  • WhatsApp
  • Website widget
  • 1С:Медицина
  • 1С:TMS Логистика. Управление перевозками
  • Арника
  • ГАРАНТ
  • Диадок
  • ЕГИСЗ: ФРНСИ
  • Клиентикс CRM
  • Мой Класс
  • Почта России
  • САМО-тур
  • Хантфлоу
  • Честный ЗНАК
  • Яндекс Доставка — Доставка по России
  • Яндекс Маркет
  • Altegio
  • ATRealt
  • ClickUp
  • Discord
  • Fitbit
  • GitLab
  • Google Drive
  • HOLLIHOP
  • InSales
  • MANGO OFFICE
  • Microsoft To Do
  • Notion
  • Oura Ring
  • Ozon Seller API
  • r_keeper
  • Saby Presto
  • Signal
  • Spotify
  • Telfin
  • UIS
  • Wildberries — Контент
  • Wildberries — Цены и скидки
  • YCLIENTS
  • Email
  • Bitrix24
  • SIP
  • Einstein
  • National eID
  • 1С:Предприятие
  • Авито Недвижимость
  • БИТ.Автосервис
  • ГИС ЖКХ
  • Домиленд
  • ЕФРСБ
  • Контур.Фокус
  • МойСклад
  • ПРАВО.RU
  • СБИС (Saby) Retail
  • Циан
  • ЭИОС вуза
  • Яндекс Доставка — Экспресс
  • Яндекс Умный дом
  • amoCRM
  • Boxberry
  • ConsultantPlus / КонсультантПлюс
  • EMIAS / ЕМИАС
  • GetCourse
  • Gmail
  • Google Tasks
  • Home Assistant
  • INTRUM CRM
  • Matrix
  • Mobifitness
  • Obsidian
  • Outlook Calendar
  • PHPShop
  • Renovatio
  • Samsung SmartThings
  • Sipuni
  • Talantix
  • Todoist
  • Vetmanager
  • Wildberries — Маркетплейс
  • Wilgood IS
  • YouTube Data

Where time is lost

Close these gaps →
Where do I file it, and during which hours?

Admin. regulationcl. 2.6

Intake procedurecl. 1.3

your regulations

1Guidance

They go to the appointment for what is in the regulations

Hours, address and list of documents — and the queue is behind the reference question.

Answers for information and names the item

This is not an official response from the authority or registration of an appeal: they are made by a person and a document flow system.

Resolutioned. 12.02

Previous revisionlost

Dispute practicethree cases

GUARANTEE

2Norm

They are looking for the norm in the current edition half a day

Make sure that the edition for which the answer is being prepared has not yet been cancelled, — is a separate work with its own deadline.

Brings a norm and practice according to it

Looking for in GARANT: the current edition, what has lost force and what judicial practice says.

Unified State Register of Legal Entities · validFocus

Bankruptcy · NoInsolvency register

Arbitration · one thingFocus

Kontur.Focus and EFRSB

3Purchasing

The participant is checked against several registers

The discharge, bankruptcy and arbitration are in different places, and the review period is moving forward.

Collects verification with one answer

Kontur.Focus and EFRSB: details, owners, bankruptcy and courts — before the documents move on.

1 400 hours
Spent on general enquiries per quarter

Sample arithmetic: 8 400 enquiries a quarter, two thirds of them general, 15 minutes each to prepare an answer. Run it on your own numbers: every agency has its own share of general questions.

on request
An AI employee inside your perimeter

The Enterprise plan: the scope is priced for your perimeter and your volume, so there is no figure here or in the price list.

What gets counted here is hours, not revenue

The hours you get back don’t go into savings — they go into the cases that matter, the ones where the statutory deadline really counts.

AiHummer App

Your personal assistant, right in your pocket

AiHummer on iPhone — the chat list and a finished reportAiHummer on iPhone — the chat list
30days

standard for response to a written request from a citizen

Russia

General term under Part 1 of Article 12; the law provides for exceptions and extensions.

industry data: Federal Law No. 59-FZ, 2006
80%

voice robot handles calls without an operator

Russia

Only calls about car evacuation during business hours, Moscow contact center.

industry data: Citywide contact center of Moscow, Naumen, 2020
91%

citizens are ready to talk to a voice robot

Russia

Muscovites who contacted the Citywide Contact Center; first half of 2019.

industry data: Citywide contact center of Moscow, Naumen, 2020

Live in an evening

Start today →
5 minutes

You connect a channel

Connect the channel available to your tariff according to the instructions in your account.

Telegram WhatsApp Widget
one evening

Upload your documents

What is not in your materials it says so, rather than composing it.

PDF Price List 2026DOC Policy… Warranty
in the morning

Answers right away

You see every conversation in the dashboard and in the app. Don’t like an answer? Fix it as plain text.

4 chats overnight
on request

Price on request: the make-up is worked out for your perimeter and volume

There is no figure here on purpose: Enterprise has no figure in the price list either — it is quoted on request. The free Community version installs inside your perimeter without a single payment: you can see how it all works before procurement even starts.

AiHummer is included in the Unified Register of Russian Software.

Discuss a project
  • Unlimited AI agents: citizen enquiries, questions from organizations and internal questions are different roles
  • Telegram, VK, MAX, email and voice — in one inbox
  • Your regulations and guides as the only source of an answer
  • Document checklists as a file in the chat — CSV or XLSX
  • Handoff to a caseworker with the whole conversation and the details pinned down
  • Isolated mode: a segment with no internet
  • SAML, LDAP, SCIM, row-level security, extended audit
  • Multi-tenancy for subordinate agencies
  • Help with putting the procurement together

Your own server or a virtual machine and PostgreSQL — no Docker needed. It installs with a single command, everything else is set up in the web interface.

  • Installs on Linux — a tarball and systemd, updated with one command
  • Conversations and documents stay with you and never leave
  • Runs on a local model — it can work with no internet at all
the Community plan
0 ₽

Forever and without a card. Your own server. Available channels: Telegram.

Get it free

The first morning with the agent

This is not an official response from the authority or registration of an appeal: they are made by a person and a document flow system.

Example of an agent's work
Regulation clause found
The list of documents has been sent as a file
The question about the status has been transferred to a specialist
Document checklistNot an official response

The same AI employee — and for others under the same requirements

The same agent next door

Same mechanics, different reasons: an energy utility works inside a closed perimeter, a healthcare group aligns the front desks of its clinics, a bank sheds routine work from the first line.

See every industry and plan
Will it answer on behalf of the agency?

No, and that is the main thing to understand before you deploy. An AI employee’s answer is guidance from your own regulations, not an official response from the agency. By law the case is registered in your document management system and decided by a person within the statutory deadline. What it takes off you is the flow of general questions: checklists, how to file, office hours, deadlines.

Will applicants’ personal data end up in a cloud?

No — there is nowhere for it to go. The product installs on your own server, inside your perimeter: a tarball and a systemd service, no containers and no requirement to reach the outside. Conversations never leave the perimeter, because there is nothing for them to leave through.

Our segment has no internet. Does this work?

Yes, provided the model sits inside as well. In isolated mode the product makes no outbound calls at all. If an outside model is acceptable to you, that is your choice, not our requirement: you connect the model.

Does it connect to the national eID and the inter-agency exchange?

Not by default, and the main scenario doesn’t need it: a general answer is built from regulations, not from an applicant’s data. Any link to your systems is a separate integration built for your perimeter, agreed together with the scope of delivery and your security team.

What about access control and audit?

The Enterprise plan includes SAML, LDAP and SCIM, row-level security, extended audit, mandatory approval for actions and isolated mode. Subordinate agencies are kept apart by multi-tenancy: each with its own documents.

Are you in the National Software Register?

Yes, AiHummer is included in the Unified Register of Russian Software. Help with procurement paperwork is included in the plan.

Won’t it start inventing rules?

It answers from the documents you loaded and names the clause the answer came from. What isn’t in the documents, it says so and hands over to a human. That is default behavior, not a setting: it has nothing to say beyond what you loaded into it.

Which channels does it answer in?

Telegram, VK, MAX, email, the website widget and voice over SIP — in one inbox, with one wording. People write wherever it suits them, and the agency answers the same everywhere.

What does it cost?

Enterprise is quoted on request: there is no figure here or in the price list, because the scope is priced for your perimeter and your volume. The free Community version installs inside your perimeter without a single payment — enough to see how the product is built, before any procurement.

Can we see it before procurement starts?

Yes. The live demo is open without signup; login and password are below. Your regulations aren’t in it — but you can see how it answers from loaded documents, and how it says “I don’t have that”.