Does it answer where clients write?
Yes. Telegram, WhatsApp, VK, MAX, email and Avito are included in the Business plan. All conversations come together in one window — you do not need six apps open.
Where does it get the prices, timings and terms?
You upload the price list and the department's rules once: price by volume, minimum lot, lead times, delivery by city, forms of settlement and credit terms. It answers from them. What is not there it does not invent: it says outright that it has no such answer.
Does it work with our 1C and amoCRM?
A link to 1C and amoCRM is in the works: the price list, stock and the customer record will come from there, and a rep will no longer hold two systems in their head. Today the agent works in the chat and hands over what it gathered as a file — a table the rep opens in the morning instead of reading a hundred messages. And the chat itself is the log: who wrote, what was answered, what was agreed.
What is the file it sends the manager?
An ordinary table: what is needed, the volume, the city, the deadline, the company, the terms and what is missing. In the morning the manager opens a file instead of reading the conversation from the start.
Does it really look at the website of the company that wrote?
Yes: it opens the page at a link or finds it itself and brings back what the company does. That is what a manager does by hand before a call. It draws no conclusions for you — it hands over what it saw together with the link.
And what if the question is hard and a person is needed?
It does not pretend to know: it says it will check, and reminds you about the question. A discount beyond the price list, an unusual deadline, a signed contract and an invoice are your decisions, and the agent does not stand in for them.
Why would a department need several AI employees?
10 AI employee seats — one per area of work, per branch or per language of correspondence, for example. Each has its own materials and its own rules, and the correspondence still stays in one window.
Where are the conversations and clients' contact details stored?
On your own server: this plan installs inside your perimeter, and the client base never leaves it. For a sales department that is usually the deciding argument.
What is needed to get started?
Your own server or a virtual machine and PostgreSQL — no Docker needed. The first step in the interface is to connect a model: nothing works without it. Then the price list and the channels, all in a browser.
What does it cost?
RUB 19,900 per month per instance or RUB 199,000 per year. Your channels, your price list, your server.
Can I see it before paying?
There is a demo sandbox with no sign-up — login and password below, ask it about anything. This plan has no trial period: it installs on your own server. The free Community edition installs there too — it shows how the product works without a single payment.