Does it answer where clients write?
Yes. Telegram, WhatsApp, VK, MAX, email and Avito are included in the Business plan. All conversations come together in one window — you do not need six apps open.
Where does it get the prices, timings and terms?
You upload the price list and the department's rules once: price by volume, minimum lot, lead times, delivery by city, forms of settlement and credit terms. It answers from them. What is not there it does not invent: it says outright that it has no such answer.
Does it work with our 1C and amoCRM?
A link to 1C and amoCRM is in the works: the price list, stock and the customer record will come from there, and a rep will no longer hold two systems in their head. Today the agent works in the chat and hands over what it gathered as a file — a table the rep opens in the morning instead of reading a hundred messages. And the chat itself is the log: who wrote, what was answered, what was agreed.
What is the file it sends the manager?
An ordinary table: what is needed, the volume, the city, the deadline, the company, the terms and what is missing. In the morning the manager opens a file instead of reading the conversation from the start.
Does it really look at the website of the company that wrote?
Yes: it opens the page at a link or finds it itself and brings back what the company does. That is what a manager does by hand before a call. It draws no conclusions for you — it hands over what it saw together with the link.
And what if the question is hard and a person is needed?
It does not pretend to know: it says it will check, and reminds you about the question. A discount beyond the price list, an unusual deadline, a signed contract and an invoice are your decisions, and the agent does not stand in for them.
Why would a department need several AI employees?
10 AI employee seats — one per area of work, per branch or per language, for example
Where are the conversations and clients' contact details stored?
On your own server: this plan installs inside your perimeter, and the client base never leaves it. For a sales department that is usually the deciding argument.
What is needed to get started?
Your own server or a virtual machine and PostgreSQL — no Docker needed. The first step in the interface is to connect a model: nothing works without it. Then the price list and the channels, all in a browser.
What does it cost?
RUB 19,900 per month per instance or RUB 199,000 per year. Your channels, your price list, your server.
Can I see it before paying?
There is a demo sandbox with no sign-up — login and password below, ask it about anything. This plan has no trial period: it installs on your own server. The free Community edition installs there too — it shows how the product works without a single payment.