AiHummer
AI FRONT DESK · FOR A CLINIC NETWORK
Three different jobs: responding to the network directory, branch availability for tomorrow, and a list of those stuck in EDI. He does not make diagnoses and does not choose a specialty based on the complaint.
When billed annually. Answers around the clock, in every channel at once.
Patient · WhatsApponlineServices in this ribbon: 30. Which of them are open depends on your plan. View all plans →
Telegram
Telephony
Pocket Agent
MAX
Google Calendar
Renovatio
ЕГИСЗ: ФРНСИ
Gmail
Microsoft Teams
SignalTelegramTelephonyPocket AgentMAXGoogle CalendarRenovatioЕГИСЗ: ФРНСИGmailMicrosoft TeamsSignal
WhatsApp
Bitrix24
SIP
VK
Website widget
Clientix
МедФлекс
Google Contacts / People
Outlook Calendar
SlackWhatsAppBitrix24SIPVKWebsite widgetClientixМедФлексGoogle Contacts / PeopleOutlook CalendarSlack
Email
Mobile app
Avito
Einstein
1C:Medicine
Битрикс24 CRM
Discord
Matrix
Outlook Mail
TelfinEmailMobile appAvitoEinstein1C:MedicineБитрикс24 CRMDiscordMatrixOutlook MailTelfinThe network's trouble is not that there is nobody to answer, but that not everyone can answer correctly: the timetable, the specialists and the addresses live in the operator's head.
Not one appointment: the first visit, the tests and the follow-ups at your own price list — everything a person goes through in a year.
Per instance, billed annually. Every branch and every channel of the network in one inbox.
After that the agent runs at a profit — across the whole network at once, not one branch.
Reply — login only. The patient does not see two of the three works at all: in the morning he brings the branches busy for tomorrow, and then — documents that are lying with you without a signature. These are different jobs, and he does them himself.
1Answer
It does not mix up branches, specialists, hours and addresses — unlike a newcomer on the line.
Where is tomorrow empty?
Lenina, 12 · therapists11 from 12
Mira, 8 · neurology4 from 14
Gagarina, 3 · Ultrasound9 from 10
2Employment
Where you won’t be able to get through tomorrow, and where the office will stand for half a day — before the day begins.
3Documents
What came from suppliers and lies without a signature — in your mailbox in Diadoc, and not from the accountant’s memory.
When the front desk is closed and when the line is busy.
About Lenina it answers from Lenina, about Mira from Mira.
Addresses, specialities and consulting hours — as a table into the same chat.
Every channel of every branch, instead of five phones on a shift.
That is a medical conclusion. It is made by a doctor, not by a front desk.
It does not diagnose. It does not interpret test results, scans or reports, and does not prescribe medicines or doses.
It does not pick a speciality from a complaint. “A bad back means a neurologist” is a medical conclusion, not the work of a front desk.
It does not write into your medical system. He READS the schedule — from here, a summary of the occupancy of the branches, — but does not edit: not a single line in MIS will appear from him.
About anything urgent it speaks with its first word: it is not an ambulance service — 103 or 112. You set the on-call lines, and it repeats them verbatim.
Telegram, WhatsApp or the website widget — by the instructions in the dashboard, no developer.
Telegram WhatsApp WidgetWhat is not in your materials it says so, rather than composing it.
You see every conversation in the dashboard and in the app. Don’t like an answer? Fix it as plain text.
19 900 ₽/mo per instance
or RUB 199,000 per year
Business installs on your own server: in your account you get the install command, and the plan can be connected after that.
The price and the number of seats come from billing at build time, they are not typed in here by hand. You can look before paying in the demo sandbox, and install it free as the Community edition on the same server.
Your own server or a virtual machine and PostgreSQL — no Docker needed. It installs with a single command, everything else is set up in the web interface.
Forever, no card. Telegram, web chat and the website widget, one agent, your own server. The rest of the channels come with the paid plans.
Get it freeNo, and that boundary is deliberate. “A bad back means a neurologist” is a medical conclusion, not the work of a front desk. The speciality is named by the patient, and if they do not know it, the agent says so and calls in a doctor. It does not diagnose, does not interpret test results, scans or reports, and prescribes no medicines.
It is not medical care and not an ambulance service, and it says so with its first word: 103 or 112. Then it repeats what you set: the 24-hour branch, the urgent-care room, the on-call number. If the network has none of those — it says exactly that: inventing an address here is more dangerous than staying silent.
A table from the network directory: branches, addresses, who sees patients, hours. It is a real file in the chat, not text in a message — people forward it to relatives and print it out for the desk.
Connect and READ. To 1C: Medicine there is a connector — from it he takes the occupancy of branches for tomorrow: where you can’t get through, and where the office will stand for half a day. He won’t edit the schedule: he doesn’t write anything to other people’s systems. He answers patients according to the directory that you provided: branches, specialists, hours, prices. You change the — directory from the next message, it responds in a new way.
Whichever suits the network. The agent's directory is shared, so one agent answers about every branch and does not mix them up. The plan has several seats — they are split by the work: patients separately, for instance, and the flow of email separately.
That is configurable: the plan includes roles, access rights and an audit log. Who saw and changed what is visible, rather than left to trust.
The first step is to connect a model: until it is connected the agent does not answer at all. Then upload the network directory and connect the channels.
Business installs on your own server, and the correspondence never goes to someone else's cloud. An honest caveat: if you connect a cloud model, the text of the request goes to its provider — that is how any cloud model works, not something peculiar to our product. The product can work with a local model on your own hardware; then the correspondence never goes outside at all. We do not promise compliance with medical-data requirements on your behalf: the processing regime is yours to define.
There is a demo sandbox with no sign-up — login and password below. This plan has no trial period, but the product can be installed free as the Community edition on your own server and looked at live.
This page is about one job. Everything about the whole product — how it works, pricing, channels and security — on the home page.
The same agent answers next door: a garage on diagnostics, a courier on delivery times, a tutor on the schedule. Same mechanics, different reasons to write.
Fits into what the network already uses
Don't take our word for it — check for yourself